FICTIONAL DATA ONLY

After-hours intake — what the client receives

First Mover Projects · agencies deploy under your brand · not a phone bot · not a real customer

IN — fictional web form · 6:42pm

“Need AC quote for 3-ton — call tomorrow”

STRUCTURED RECORD

Type: after-hours service inquiry
Channel: web form
Fields: service=AC quote · tonnage=3 · callback=tomorrow · phone=555-0100 (fake)
Missing: address · preferred window
Owner: Sales
Next action: draft reply + ask address

DRAFT REPLY — human approve before send

Thanks — we got your AC quote request after hours. To prepare numbers, reply with the service address and whether morning or afternoon works tomorrow. — [Agency Brand]

Also covered

DUPLICATE: same phone within 2h → link open record · no second owner
MISSING INFO: no phone → ask best callback · do not invent contact

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Free checklist preview: after-hours intake checklist